Ford Motor Company Jobs

Ford Central and Eastern European Sales LLC is looking for a

Dashboard Coordinator

to join our Marketing & Sales in our Szentendre office

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

What will be your roles and responsibilities in the team?

Model e certification process and excel reporting

• Align operational details of KPI (Key Performance Indicator) measurement with business owners

• Support excel reporting setup

• Develop and maintain desk procedures

• Identify possible interfaces

Model e compliance process and scorecard

• Align operational details of KPI measurement with business owners

• Support the scorecard setup process and governance

• Develop and maintain desk procedures

• Seek automation opportunities

VDM reporting

• Support Business owner request to harmonize and optimize workflows among Dashboards and back-end database operated by National Sales Company Operating System Team (NSC Op. Sys.)

• Set up HERMES (Input user interface platform) templates in connection with Variable Dealer Margin (VDM) reporting

• Identify touch-points between Model e compliance implementation to target leaner process execution

DID database management

• Familiarize with Dealer Information Database (DID) database functionality, maintain special attention to activity-based features

• Support Business owner requests to change business logic in DID structure

Dealer attestation process

• Collect and store Field Service Actions (FSA) which were nominated to SALES HOLD actions

• Set up the attestation process

• Run standard reporting

• Consider future development and hosting solutions for this process

Dealer Communication Center (DCC – Digital Case Management)

• Understand market/user’s needs and collect development ideas

• Work together with the process reengineering team to identify a new application for this tool and find a new hosting solution

• Run standard reporting and send to markets about DCC KPIs.

• Revisit training materials and provide training upon market requests

Dealer Quality (Standard Audits & Mystery Shopping)

• Support Business owner request to harmonize and optimize workflows among Dashboards and back-end database operated by NSC Op. Sys.

Are we looking for you? Yes, if….

• You have IT skills: Excel, Alteryx (preferred)

• You are able to work independently

• You have project management experience (preferred)

• You are a good problem solver and have a "can do" attitude

• You have analytical skills and high attention to details

• You have strong communication skills

• You speak English fluently (written and spoken)

• You have university / college degree

• Good understanding of Sales and Aftersales operation and related KPIs, systems (preferred)

What you’ll love about us:

• Being part of a fully supportive, collaborative, and dynamic team

• Hybrid working model supporting your work-life balance

• Continuous challenges & great opportunities contributing to your professional development and next career step at one of the largest automaker company in the world

• Cafeteria – Benefits package

• As you will join a car sales company you can use your discount for new and used car purchase and you can have the chance to try even the most recent models during test driving days

Requisition ID : 28003